Privacy Policy

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.thegentlemansline.com (“the Site”).

Personal Information We Collect

Device Information

When you visit the Site, we automatically collect information about your device, including your web browser, IP address, time zone, and cookies installed on your device.
As you browse, we collect information about:

• pages or products you view
• referring websites or search terms
• how you interact with the Site

We collect Device Information using:

Cookies – data files placed on your device.
Log files – track actions and record IP address, browser type, ISP, referring/exit pages, and timestamps.
Web beacons/tags/pixels – record browsing behaviour.

Order Information

When you make or attempt to make a purchase, we collect:

• name
• billing address
• shipping address
• email address
• phone number
• payment information (securely processed — full card details are not stored)

“Personal Information” refers to both Device Information and Order Information.


How We Use Your Personal Information

We use Order Information to:

• process and fulfil orders
• communicate with you
• screen for fraud or risk
• send product updates or marketing (only if you consent)

We use Device Information to:

• detect fraud
• improve website performance
• analyse customer behaviour and marketing results


Sharing Your Personal Information

We share Personal Information with trusted third parties to operate our business, including:

• Shopify (store platform)
• Payment processors (secure payment handling)
• Google Analytics (website analytics)
Privacy: https://www.google.com/intl/en/policies/privacy/
Opt-out: https://tools.google.com/dlpage/gaoptout

We may also share information to comply with laws, respond to legal requests, or protect our rights.


Behavioural Advertising

We may use your information for targeted advertising.
More info: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can adjust ad preferences via your browser or device settings.


Do Not Track

We do not change data-collection practices when a Do Not Track signal is received.


Data Retention

Order Information is retained unless you request deletion.


Updates

We may update this policy to reflect operational, legal, or regulatory changes.


Contact Us

Address:
President Steyn Plantsoen 16
Amsterdam, 1091NE
Netherlands

Email: info@thegentlemansline.com
Phone: +31 6 19338596

Company Number: 97191820
VAT Number: NL005255217B29

Customer Service Hours:
Monday to Friday: 09:00–17:00 GMT